Hello, I'm Faheem.

I love to create beautiful products which stimulate meaningful user experiences.

Previously: Tesco - Lloyds Banking Group - Ticketmaster

Based in London: Loading...

Case Studies:

The UK's biggest retailer

Enabled customers to return existing items and purchase new items in a single exchange transaction.

UK Retail bank with over 20 million digitally active customers

Surfacing information about transactions which have declined and providing relevant help options to customers.

An end-to-end digital experience for self-service refunds on direct debits.

Creating dedicated help pages for PayPal transactions to ease customer frustrations.

Ticketing sales platform serving clients and customers globally

Creating journey maps and personas for Ticketmaster Pro.